Delete Your Account
Effective 2026-08-23.
This page explains how to delete your Play Cards Live account — the account used by Wild Hand & Foot and every other game in the app — and exactly what happens to your information when you do.
| App | Play Cards Live (com.playcardslive.app) |
|---|---|
| Developer | Joslin Studios LLC |
| Contact | [email protected] |
1. Before you delete
Deleting your account forfeits any credits you still hold. Credits have no cash value and are never paid out, so they cannot be refunded, cashed out, or moved to another account. Once the account is gone, so are they.
Deletion is permanent. We cannot restore an account, a display name, a statistics record or a leaderboard history after it has been deleted.
You cannot delete your account in the middle of a game. Finish the game, or abandon it, and then delete — otherwise the other players at your table would be left with an empty seat and a pot nobody can win.
2. Delete from inside the app
This is the fastest way, and it takes effect immediately.
- Open Play Cards Live and sign in.
- Tap your profile (your avatar, at the top left of the home screen).
- Tap Delete Account at the bottom of your profile.
- Read the confirmation — it names the credits you are giving up — and tap Delete Forever.
You are signed out straight away, and the account can no longer be signed in to.
3. Ask us to delete it for you
If you have uninstalled the app, cannot sign in, or would simply rather we did it, email [email protected] from the email address on the account with the subject Delete my account.
We may ask you to confirm one detail that only the account holder would know, so that nobody can delete somebody else's account. We respond within 30 days, and normally much sooner. There is no charge.
4. What is deleted
- Your account and sign-in credentials — email address and password.
- Your profile — display name and avatar.
- Your game statistics — games played, wins and abandoned games.
- Your leaderboard entries, in the current season and in past ones.
- Your credit balance, which is forfeited.
- Your online status and your seat at any table you were waiting at.
- Your lobby chat messages.
5. What we keep, and why
We keep a small amount of information after an account is deleted, and only where the law requires it or where it protects other players:
- Purchase records — the order, the amount and the date of any credits you bought. Google Play holds the payment itself; we keep the record for tax, accounting and fraud-prevention purposes, and for as long as the law requires us to. It is not used to contact you or to build a profile of you.
- A record that the account was deleted — the account identifier and the date. This is what stops a deleted account from being silently re-created, and it contains no name, no email address and no game data.
- Anonymized and aggregated information that can no longer identify you.
Everything else is removed. The full detail, including how long each kind of information is kept, is in our Privacy Policy.
6. Creating a new account later
You are welcome back at any time. A new account starts fresh — a new display name, no statistics and no credits from the old one — and you may use the same email address to create it.
7. Contact
Joslin Studios LLC
9393 N 90th St, Suite 102 PMB 706, Scottsdale AZ 85258
[email protected]